Database

Although Pennsylvania 211 East at United Way of Lancaster County desires to make its database inclusive, certain types of organizations are not ordinarily included:

• Nonprofit or for-profit agencies that are believed to spread hatred or have a philosophy that can be hurtful to the well-being of individuals, groups or the community as a whole.
• Nonprofit and for-profit organizations and governmental agencies that have been publicly charged with or convicted of actions not in the best interests of those persons they serve.
• Private practices of medicine, social work, nursing, counseling, psychiatry, psychology, physical or occupational therapy, etc. that do not accept Medicare, Medicaid or offer a sliding fee scale. However, callers are directed to other organizations whose role is to make referrals to private practitioners.
• Any organization that repeatedly fails to respond to PA 211 East’s requests for current program information.
• If a program does not meet the inclusion criteria, it will be excluded.

Pennsylvania 211 has transitioned to a new statewide database. Please read the following document to learn how to make any necessary updates (click here). For additional help, guidance, or to set-up automatic update reminders, please email Trish Houser, Database Manager at houser@uwlanc.org.

Learn how you can add your agency information to our Pennsylvania 211 Database: click here.

Inclusion/Exclusion

Read our Pennsylvania 211 database inclusion and exclusion criteria: click here.